Which of the following statements promotes goodwill by using courteous words?<br />A. I want my money back because you didn’t send the product I requested.<br>B.You made an error on my financial statement.<br>C.Perhaps you overlooked last month.s statement, as your account is past due.

Which of the following statements promotes goodwill by using courteous words?
A. I want my money back because you didn’t send the product I requested.
B.You made an error on my financial statement.
C.Perhaps you overlooked last month.s statement, as your account is past due.

出自：国家开放大学婚姻家庭法学

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