出自:国家开放大学- 管理英语4
Performance Management and Performance Appraisal
Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise.s goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
●identifying the critical positions
●determining the most important competencies for those positions
●providing the education, training and feedback required by employees
●holding each person accountable for their results
The key to the performance management process is ‘performance appraisal.. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee.s work performance, and agreement to future training plans, job goals and job aspirations.
To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.
操作提示：正确选T，错误选F。
1. Performance management is a very important part of any quality human resource system.回答
T
2. The aim of performance management is to punish the unqualified employees.回答
F
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答
T
4. Every enterprise can expect high performance from each employee.回答
F
5. “Performance management” is also called “performance appraisal”.回答
F
根据下方的描述选择对应的沟通方式。
1. a written or printed message to a person or group, usually sent by mail in an envelope
答案 1
letter
2. the writing, sending, and receiving of messages electronically
答案 2
E-mail
3. a list or program of things to be done or considered
答案 3
agenda
4. a facility enabling participants in distant locations to take part in a conference electronically
答案 4
video conferencing
5. a display that shows notices, advertisements, bulletins, etc
答案 5
notice board
6. an internal document that is generally short, focuses on a single topic, reports information, makes a request, or recommends future action
答案 6
memorandum
7. the telephonic transmission of scanned-in printed material
答案 7
fax
8. an official record of the proceedings of a meeting