出自:国家开放大学婚姻家庭法学

In routine requests, the receiver views the main idea of the letter neutrally.
A.正确
B.错误
In planning an agenda, do not consider new business at this time.
A.正确
B.错误
In good business writing, the writer sometimes addresses the receiver by name.
A.正确
B.错误
In business communication, you should write in formal sentences rather than in a flowing, conversational style.
A.正确
B.错误
In an order letter, some of the supporting information should be placed in tables.
A.正确
B.错误
If the receiver is ill, listening skills are positively affected.
A.正确
B.错误
If a work team is going to be effective, it is usually effective from the very first meeting.
A.正确
B.错误
Identifying the scope of a report enables the report writer to determine how much money to spend on gathering facts.
A.正确
B.错误
Generally, business communications that contain positive messages are organized in direct-indirect order.
A.正确
B.错误
Formal reports usually are written in a personal style, using first-person pronouns such as I, me, and you.
A.正确
B.错误
For the reasons of the negative message to be effective, they must be sender-oriented.
A.正确
B.错误
Flight attendant is unbiased words.
A.正确
B.错误
External communication originates within an organization and is sent to receivers within the organization.
A.正确
B.错误
Even a simple gesture such as a wave or a smile can mean different things to people of different cultures.
A.正确
B.错误
Equipment used to create a document includes computerized work stations, scanners, and voice recognition equipment.
A.正确
B.错误
Each line in the envelope address is separated by one double space.
A.正确
B.错误
Documents may be stored on hard disks, USB, microforms, or optical disks.
A.正确
B.错误
Data lead to conclusions; conclusions lead to recommendations.
A.正确
B.错误
Data lead to conclusions, and conclusions lead to recommendations.
A.正确
B.错误
Cultural diversity is the most common and most important type of diversity found in the American workplace.
A.正确
B.错误
Cultural differences can be communication barriers.
A.正确
B.错误
Communicating with a coworker whose background differs from your own can be just as challenging as communicating with a colleague visiting from a foreign country.
A.正确
B.错误
Claim letters are designed to be negative letters because they must persuade the receiver to do what the sender wants.
A.正确
B.错误
Businessman is a biased word.
A.正确
B.错误
Both a memo of transmittal and a letter of transmittal can be used for informal reports.
A.正确
B.错误
Because of its uncomplicated format, the traditional memo style is produced more easily on a computer.
A.正确
B.错误
Be careful in an email not to ramble or constantly change subjects.
A.正确
B.错误
Audience analysis should be a major tool for the effective senders of messages.
A.正确
B.错误
An effective work team goes through a process of development that involves getting acquainted, establishing roles, and carrying out tasks.
A.正确
B.错误
An analytical report in direct order starts with the introduction, followed by findings, and then the main idea.
A.正确
B.错误
An agenda should include the meeting’s date, time, and place.
A.正确
B.错误
An agenda is the order of business for a meeting.
A.正确
B.错误
All goodwill letters require supporting information.
A.正确
B.错误
All business messages should promote goodwill.
A.正确
B.错误
All business messages should promote good will.
A.正确
B.错误
Actress is an unbiased word.
A.正确
B.错误
A paragraph must have at least 3 sentences to be complete.
A.正确
B.错误
A multinational company simply sells products or purchases goods from another country.
A.正确
B.错误
A letter is a format that is common in the business world.
A.正确
B.错误
A letter contains both verbal and nonverbal symbols.
A.正确
B.错误
A hypothesis is a possible explanation of a problem.
A.正确
B.错误
A hypothesis is a possible cause or explanation for a problem.
A.正确
B.错误
A friendship letter must have supporting information.
A.正确
B.错误
A formal report has two main divisions: preliminary parts and body.
A.正确
B.错误
A formal report has three main divisions: preliminary parts, body, and supplementary parts.
A.正确
B.错误
A claim letter should be written in the indirect order when the sender asks for a refund.
A.正确
B.错误
A bibliography lists the sources of the information in a formal report.
A.正确
B.错误
In direct order, the main idea precedes its supporting information.
A.正确
B.错误
请判断译文是否正确：Written message may be composed, edited, and transmitted on computers. These written electronic messages are forms of electronic mail or e-mail. 书面讯息可以利用计算机来撰写、编辑和发送。这种书面 电子讯息就是电子邮件，也就是e-mail。
A.正确
B.错误
请判断译文是否正确：Understanding your responsibilities as a participant in communication, understanding the forms of communication,and being aware of barriers to effective communication will aid you in becoming a better communicator.理解作为交流参与者的责任，理解交流的形式，认识妨碍有效交流的种种问题将有助于你成为一个善于交流的人。
A.正确
B.错误
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