出自:国家开放大学国际航运英语与函电

Stevedore damage: refers to the damage to cargo, which occurs as a result of rough handling of cargo by stevedores at the handling or discharging port
A.正确
B.错误
Original damage: is a damage to cargo, which originally occurred before the shipment
A.正确
B.错误
The general principle for the effective business letter-writing can be summed up in the “three C`s”. in the other words, letters should be :clearness、conciseness、courtesy、correctness、completeness、consideration(the “you” attitude)
A.正确
B.错误
Business letter have two purpose: to inform, and to organize.
A.正确
B.错误
下列说法表示“收受索赔，表达歉意”的是（ ）
A.Thank you for your letter of … in which you lodge a claim for …
B.We hope this unfortunate incident will not affect the relationship between us.
C.We are ready to compensate your loss and will send you the claimed amount … by T/T. We hope this overlook on our part will not undermine our good relations.
D.With reference to your letter of … in which a claim was lodged for …, we wish to express our deepest regret over the unfortunate incident.
E.Your claim and the surveyor’s report are now having our careful consideration. We apologize to you for this unfortunate matter, and assure you that your claim will be treated with promptness.
下列说法表示“表达拒绝索赔”的是（ ）
A.We cannot acknowledge your claim for damage due to defective packing.
B.We are not in a position to entertain your claim
C.But we regret our inability to accommodate your claim.
下列说法表示“索赔金额”的表达是（ ）
A.You should compensate us by 5% of the total amount of the contract.
B.I propose we compensate you by 3% of the total value plus inspection fee.
C.We regret for the loss you have suffered and agree to compensate you by $500.
下列说法表示“遵照某月某日来函指示”的是（ ）
A.In accordance with the instructions given (contained) in your favour of the 10th May
B.According to the directions contained in yours of the 6th May
C.In conformity with (to) your instructions of the l0th ult
下列说法表示“非常遗憾，我们奉告您关于......”的是（ ）
A.We regret to inform you that (of)
B.It is to be regretted that I must inform you that (of)
C.I express my sorrow for announcing you that
下列说法表示“特回答贵公司某月某日函所叙述有关事项等”的是（ ）
A.I have the pleasure of stating, in answer to your inquiry of the 4th inst, that
B.In reply to your letter of the 5th of May, I have to inform you that (of)
C.I hasten to answer your inquiry of the l5th May, by stating that
下列说法表示“贵公司某月某日函电，敬悉等”的是（ ）
A.We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May
B.Your letter of May 5 was very welcome
C.We thank you for your favour of the 5th May
下列说法表示“特确认，本公司某月某日函件等 ”的是（ ）
A.We confirm our letter of the l0th of this month
B.We had the pleasure of writing you last on the l0th of this month
C.Confirming our respects of the 10th May
下列说法表示“惠请告知某某事项”的是（ ）
A.Please inform me that (of)
B.Be good enough to inform me that (of)
C.Oblige me by informing that (of)
下列说法表示“为(目的)奉告某某事项”的是（ ）
A.The purpose of this letter is to inform you that (of)
B.The object of the present is to report you that
C.By this letter we Purpose to inform you that (of)
下列说法表示“特此奉告”的意思的是（ ）
A.To inform one of
B.To say
C.To state
D.To communicate
下列说法表示“提出索赔”的意思的是（ ）
A.I.ve heard that you have lodged a claim against us.
B.We lodged a claim with you on fertilizer yesterday.
C.We filed a claim with(against) you for the shortweight.
下列说法表示“货物短重”的意思的是（ ）
A.short-weight
B.short delivery
C.short shipment
D.short-calculated
E.short-delivered
下列关于询问装船的说法正确的是（ ）
A.We should be glad if you could manage to ship the goods by s/s …sailing from…on or about …
B.Please ship the first lot under Contract No. …by s/s … scheduled to sail on or about…
C.The users are in urgent need of the goods contracted and are in fact pressing us for assurance of an early delivery.
D.As the season is rapidly approaching, our buyers are badly in need of the goods.
下列关于包装要求的说法正确的是（ ）
A.The packing must be strong enough to withstand rough handling.
B.Please see to it that the packing is suitable for a long sea voyage.
C.Taking into consideration the transport conditions at your end, we have especially reinforced our packing so as to minimize the extent of any possible damage to the goods.
D.We are afraid that we shall have to charge more for the designated packing, as it calls for extra labor and cost.
E.The packing should be double bags lined with craft paper.
下列关于装船日期的说法正确的是（ ）
A.Shipment on or about May 20, 2009.
B.Shipment not later than May 31st, 2009. Or, Latest shipment date: May 31st, 2009.
C.Shipment to be made during May/June, 2009.
D.Shipment within 15 days after receipt of remittance.
E.Shipment within 30 days after receipt of L/C.
We ( ) your name and address ( ) the Commercial Counselor’s Office of the Chinese Embassy in Ghana.
A.have come to know
B.have learn
C.by
D.from
It should be ( ) if you could immediately ( ) what quantity you can supply us at present.
A.appreciating
B.appreciated
C.advise
D.inform
There is a steady demand in Europe ( ) leather gloves ( ) high quality.
A.for
B.of
C.with
D.in
They have ( ) us that you are ( ) the market ( ) chemicals.
A.informed
B.in
C.for
D.of
We ( ) some brochures ( ) to illustrate the types of materials we manufacture.
A.enclose
B.you
C./
D.enclosed
We owe your name and address ( ) Italian Commercial Bank who informed us that you are in the market ( ) table-cloths.
A.from
B.to
C.with
D.for
What kind of products do you think ( ) particularly interested ( )?
A.are they
B.they are,
C./
D.in
The shipment time is June or July at our ( ) and the goods will be shipped in one ( ).
A.option
B.consignnment
C.lot
D.decision
We, ( ) in the export of medical equipment and medicinal herbs, wish to get into direct contact with firms in your country ( ) in the import of such products.
A.dealing
B.interested
C.dealt
D.interesting
BCD
A.grant
B.offer
C.permit
Should this trial order prove ( ) to our clients, we are fully confident that ( ) orders will be placed soon.We thank you for your close cooperation in this respect and ( ) your shipping advice by fax.
A.satisfacion
B.satisfactor
C.repeat
D.await
Upon ( ) of the above-mentioned L/C, please ( ) shipment of the goods ordered by us without any delay as we want to catch the selling season in our market.
A.reply
B.expect
C.receipt
D.expedite
However, we will also be interested to know what ( ) we are likely to get if consignments are to be covered at your ( ).
A.benefits
B.end
C.benefit
D.side
The quotation you faxed us is on CIF ( ).As we are in an open cover ( ) with our ( ), we prefer that you send us CFR quotations.
A.basis
B.agreement
C.underwriter
D.base
You will be ( ) to hear that we have recently developed our new product, ( ) is selling very strongly on the home market.
A.interested
B.which
C.interesting
D.that
Provided quality and price are satisfactory there are prospects of good sales here, but before placing a firm ( ) we should be glad if you would send us, on 14 day’s approval, a selection of men’s and women’s raincoats. Any of the ( ) unsold at the end of the period, which we decide not to keep as ( ), would be returned at our expense.
A.order
B.items
C.stock
D.stocking
We are a ( ) dealer in waterproof garments in this city. Our customers have expressed interested in your raincoats and enquired ( ) their quality.
A.leading
B.lead
C.about
D.on
What’s ( ) our manufacturers have declined orders because of shortage ( ) raw materials.We shall, however, file your ( ) and E-mail you our offers as soon as we get ( ).
A.more
B.of
C.inquiry
D.supplies
Please let us know immediately if you are interested ( ) our products. We will send our price ( ) and sample to you as soon as we receive your ( ) inquiry.
A.in
B.list
C.specific
D.on
In order to give you a general idea of various kinds of the ( ) we are handling, we are airmailing you by separate post our latest catalogue for your ( ).
A.table-cloth
B.desk-cloth
C.reference
D.refer
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