出自:国家开放大学-人力资源管理-管理英语3

understand customer needs. 选择一项: 对 错
satisfy all employees. requirements. 选择一项: 对 错
produce qualified products. 选择一项: 对 错
reduce the amount of waste. 选择一项: 对 错
翻译下方句子中的划线部分,学习有关质量保证的表达方式。 1. Quality control is a series of activities that ensure and improve the quality of products and services. 2. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. 3. In Deming.s own words, “the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage.” 4. Strong leadership is one of the “must haves” in Deming.s quality control system. 5. It was in the 2000s that most Chinese firms realized empowerment was a significant issue.
Who is giving the introduction to emergency planning in the community? 选择一项: A. Leaflets about emergency planning. B. Incident. C. Disaster. D. The ambulance service, the police and fire departments. E. Emergency disaster planning and emergency incident planning. F. The operator of 911. G. It is Tom. H. Emergency disaster planning.
What categories can we divide emergency planning into? 选择一项: A. Incident. B. Disaster. C. Emergency disaster planning. D. Emergency disaster planning and emergency incident planning. E. It is Tom. F. The operator of 911. G. The ambulance service, the police and fire departments. H. Leaflets about emergency plannin
Which category is the highest-level of emergency planning? 选择一项: A. Emergency disaster planning. B. Incident. C. Disaster. D. Emergency disaster planning and emergency incident planning. E. Leaflets about emergency planning. F. The ambulance service, the police and fire departments. G. It is Tom. H. The operator of 911.
Are earthquakes, typhoons and floods “disasters” or “incidents”? 选择一项: A. The ambulance service, the police and fire departments. B. Leaflets about emergency planning. C. It is Tom. D. Disaster. E. Incident. F. The operator of 911. G. Emergency disaster planning and emergency incident planning. H. Emergency disaster planning.
Do we call a large fire an “incident” or a kind of “disaster”? 选择一项: A. Emergency disaster planning. B. The operator of 911. C. Incident. D. Disaster. E. Emergency disaster planning and emergency incident planning. F. The ambulance service, the police and fire departments. G. It is Tom. H. Leaflets about emergency planning.
Who would be involved in emergency planning? 选择一项: A. Incident. B. Emergency disaster planning. C. The ambulance service, the police and fire departments. D. Emergency disaster planning and emergency incident planning. E. The operator of 911. F. Disaster. G. It is Tom. H. Leaflets about emergency planning.
Who can tell you whether an emergency is a “disaster” or not? 选择一项: A. It is Tom. B. Emergency disaster planning and emergency incident planning. C. Disaster. D. Emergency disaster planning. E. Incident. F. The operator of 911. G. Leaflets about emergency planning. H. The ambulance service, the police and fire departments.
If a resident wants to know how he should act in an emergency, what does he need to read? 选择一项: A. Disaster. B. The operator of 911. C. Emergency disaster planning. D. Incident. E. Leaflets about emergency planning. F. Emergency disaster planning and emergency incident planning. G. It is Tom. H. The ambulance service, the police and fire departments.
How could we describe the 2014 Ebola outbreak? 选择一项: A. Not the first but the largest one. B. It did not ever threaten West Africa. C. The first one in western countries.
The 2014 Ebola outbreak response was 选择一项: A. an American stateside activity B. a regional activity C. an international activity
What does the word “massive” mean in Para. 3? 选择一项: A. Huge B. Quick C. Urgent
How many disease specialists from CDC have gone to West Africa for the Ebola response? 选择一项: A. Less than 100 B. A hundred C. More than 100
What action does CDC take to respond to the large Ebola outbreak?.How many disease specialists from CDC have gone to West Africa for the Ebola response? (copy) 选择一项: A. Work closely with governmental, national and international partners. B. Call for more partners to join this effort. C. Establish Emergency Operations Centers.
—Could I help you with your heavy box? You are so tired — _____________ I can manage it. 选择一项: A. No. thanks. B. Yes, please. C. All right.
—How did you find your visit to Qingdao, Joanna? —_____________ 选择一项: A. Oh, wonderful indeed. B. I went there alone. C. A guide showed me the way.
— Sorry, I made a mistake again. —_________ Practise more and you’ll succeed. 选择一项: A. Never mind. B. Certainly not. C. Don.t mention it.
He gave up his study in college in _______. 选择一项: A. bundle B. despair C. ash
The _______ was only sentenced to pay a fine of $10,000. 选择一项: A. worm B. tube C. criminal
二、阅读理解 阅读下面的文章,根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) “War for Talent” Goes on in Job Market   The “war for talent” reads like headlines from many years ago, but it has never gone away, says Eleanor Nickerson, director of UK operations for Top Employers. Many companies they have researched are short of talents. Though the companies may receive many applications, they cannot find the people they want.   Top Employers. research shows that offering good career chances is the key to attracting and keeping the talent. Smart employees know their own value and will want to know what their employers can offer them after 5 or 10 years. career development. So, keeping staff is the biggest challenge employers face in the long run.   Yet not every employee feels that they can better their career chances. Some are still nervous about losing their jobs, despite a recent fall in unemployment, says the Trades Union Congress (TUC). TUC points out that some four-fifths of new jobs created have been in part of the economy where average pay rates are less than £8 an hour since the recession began. Many of these jobs are on temporary or zero-hours contracts.   A report from the Office for National Statistics published in February showed that real wages have been falling consistently since 2010. It.s the longest period since at least 1964. “We.re still in the hardest living standards squeeze for over a century and those who are already working have had years of real-terms pay cuts,” says TUC spokesperson Liz Chinchen. “Understanding the pressures that staff face is a good starting point for any employer. If employers want to show concern for their staff, they should be paying them well and understand that zero-hours contracts bring insecurity and extreme money worries.”   操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。 1. According to research by Top Employers, many corporations have enough talents for their development.  回答 2. The data shows the key to attracting talents is to offer high salary. 回答 3. The biggest challenge for employers to is keeping staff in the long run. 回答 4. Not all employees believe that they can get a better offer. 回答 5. The wages have been rising consistently since 2010. 回答
— Is it more advisable to upgrade our present facilities than taking the risk of opening a new park? — ____________ 选择一项: A. Thank you. B. I.m glad to hear that. C. I don.t think so.
John as well as Mike __________ just been back from an important meeting. 选择一项: A. have B. has C. had
A budget is an estimation of the _______ and _______ over a specified future period of time. 选择一项: A. cost; expense B. revenue; expenses C. revenue; interest
Let.s discuss these problems at the meeting, ________? 选择一项: A. do we B. shall we C. will you
二、阅读理解 阅读下面的文章,根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) Save Money by Understanding Why You Spend It   To save money, you simply need to spend less than you earn. It is easy to say, but why is it so difficult to do? To answer this question, you need to study the factors that keep you spending all the time.   Easy access to credit   For most people, this is the biggest reason for overspending. People can easily get a credit card, simply by filling out a short form in a bank or jumping on their website. They can borrow money from banks to go shopping, even buy cars or houses. When you aren.t physically handing someone money or a check for a purchase, you will feel you are spending free money or you aren.t spending money at all. Try using cash to get your spending under control.   Misusing credit cards   A credit card is an interest free short-term loan. When used as planned, this can be a powerful financial tool. The problem is when you begin to let the balance continue from month to month. If you make a $200 purchase on your credit card and find out that at the end of the month you can.t afford to repay the full amount, this is when the high interest rates on the cards really begin to hurt you. That is no way of saving money.   Giving in to temptation   We all need to enjoy life, but don.t waste your financial future for a few guilty pleasures today if they aren.t in your budget. When you know that you can.t afford an activity, don.t give in. Instead, invite your friends over for a home dinner party, game night, or some other activities where you can still enjoy time together, but without breaking your budget.   Spending to feel good   Everyone enjoys getting something new — buying yourself something feels good. There is absolutely nothing wrong with this, as long as you don.t go overboard. You.ll feel good about your purchase whether you make it with cash or by credit card, but you.ll feel even better when you don.t have to spend the next two years trying to pay it off with 20% interest.   操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。 1. For most people, easy access to credit is the biggest reason for overspending. 回答 2. You have to pay for the credit card loans by the end of each month. 回答 3. Using a credit card to pay is spending free money. 回答 4. Getting credit cards from various banks and using the overdraft to the limit can help you “spend to feel good”. 回答 5. Always pay attention to your budget while spending. 回答
— Would you like some more beer? — _________,please. 选择一项: A. Just a little B. No more C. I.ve had enough
Raising pigs_____ my job at that time. 选择一项: A. was B. were C. has been
— I.ve started my own software company. —________________ 选择一项: A. Could you tell me who is the owner? B. No kidding! Congratulations! C. If I had the money, I.d start one.— I.ve started my own software company. —________________ 选择一项: A. Could you tell me who is the owner? B. No kidding! Congratulations! C. If I had the money, I.d start one.
I ______ to know how often the bus runs during rush hour. 选择一项: A. occur B. happen C. take place
Can you tell me how ______ to the railway station, please? 选择一项: A. getting B. to get C. got
I bought a new car last month, but I ______ my old car yet. 选择一项: A. did not sell B. have not sold C. had not sold
Beijing.s Roads for the Future   The road system in Beijing.s central business district (CBD) is being re-designed to make public transportation easy and improve efficiency.   Plans for 45 roads within the CBD have been approved, measuring 41.5 kilometers in total. In addition to public buses, free or low price shuttle buses from residence areas to subway stations will also be provided for commuters.   This is just over four times the number of roads opened in 2007, and will add another 15.5 km to the existing road network.   Besides roads, an underground traffic system has also been operating, which includes four new subway lines beneath the CBD.   The underground connection system is made up of two levels. The first underground floor is set aside mainly for pedestrians and commercial facilities, while the second underground floor is planned for parking.   The city has also invested 140 million yuan to set up a traffic inquiry system, through which the public can check traffic conditions online and see the most convenient routes on their GPS system. In the future, the CBD will be fully covered by an intelligent traffic control system.   操作提示:通过题干后的下拉框选择题目的正确答案。 1. The road system in Beijing.s downtown area is being to make public transportation easy and improve efficiency. 回答  A. built  B. designed again  C. constructed 2. An underground system including new subway lines beneath the CBD has been operating. 回答  A. 2  B. 3  C. 4 3. The underground connection system consists of _____ level(s). 回答  A. one  B. two  C. three 4. CBD stands for _____. 回答  A. Central Business District  B. Convention on Biological Diversity  C. Chemistry and Biomedical Engineering 5. Beijing has set up _______ for people to check traffic conditions. 回答  A. traffic lights  B. underground floor  C. a traffic inquiry system
I don.t think anyone can accuse him ____________ not being honest. 选择一项: A. of B. with C. about
1. Not only does the offending company suffer losses, but the whole milk market suffers a sharp drop in sales. 回答  A. 违规公司没有遭受损失,但是整个奶制品市场的销售额大幅下降。  B. 不仅违规公司而且整个奶制品市场都遭受损失,销售额大幅下降。  C. 不仅违规公司遭受损失,而且整个奶制品市场的销售额也大幅下降。
2. But at the moment the industrial standards are too low to stop these problems from occurring. 回答  A. 但目前行业标准太低, 所以要阻止这些问题的发生。  B. 但目前行业标准太低, 无法阻止这些问题的发生。  C. 虽然目前行业标准太低, 但是能够阻止这些问题的发生
3. A question that often troubles food companies is how to control problems like rats and insects without harming the food.  A. 经常困扰食品公司的一个问题是, 如何控制对食物造成破坏的老鼠和昆虫。  B. 经常困扰食品公司的一个问题是, 如何控制老鼠和昆虫,同时又不会对食物造成破坏。  C. 经常困扰食品公司的一个问题是, 如何控制老鼠和昆虫,虽然它们不会对食物造成破坏。
4. The area of grass should be kept short to deny pests a place to live. 回答  A. 长草的区域应该小一些,不给害虫生存的空间。  B. 草地的面积小一些,就不会给害虫生存的地方。  C. 害虫总是找到生存的空间,所以草的区域应尽可能小。
5. Community service is a way for a person to give back to a community in which they live. 回答  A. 社区服务是一个人退居社区的一种方式。  B. 社区服务是一个人回报他们所居住社区的一种方式。  C. 社区服务是一个人把自己还给社区的一种方式。
—_______________ — Generally speaking, we are concerned with all aspects of promoting good health. 选择一项: A. What health care programs are there in the community? B. What are health care programs there in the community? C. What health care programs there are in the community?
—Good morning, Volunteering Matters, how can I help you? —___________________ 选择一项: A. Good morning, I.d like to find out how I could pay online. B. Good morning, I.d like to find out how I could make an appointment. C. Good morning, I.d like to find out how I could become a volunteer.
Business people exercise their leadership in the community service area ______ the commercial world. 选择一项: A. as well as B. but C. so
Community Services Program aims for all members of the community to ______ to basic financial and material resources, information, advice and referral. 选择一项: A. have a chance B. have an opportunity C. have access
Community service is a great way to help people in their time of need. It is great to see the happiness that results ______ it. 选择一项: A. of B. in C. from
—_______________ —We have sent out leaflets to all residents, explaining what to do in an emergency. 选择一项: A. How do you deal with emergency? B. What have you talked to the public? C. What do you want the residents do?
—Perhaps we should climb out of the window and jump down? It.s only two floors. —_________________We.d better wait for the rescue. 选择一项: A. That. a good idea. B. No, we can.t do that. C. I think we will kill ourselves.
______ these potential problems, two-way radios are preferable as they are extremely reliable for short distances and can broadcast to several people at once. 选择一项: A. Considered B. Given C. Including