出自:国家开放大学管理英语1
A business itinerary is written for business trips, which should include everything from travel arrangements to hotel information and business meetings.
Give travel arrangements in detail. The travel arrangements should include phone numbers, directions, departure time, where to check in, taxi information and the address of any planned stop.
Provide complete hotel information. This includes the room number, directions to the hotel, check-in and checkout times, as well as information about any services the hotel provides.
List information for any meetings you are going to attend. It includes the name of the organization, time, address, and a contact name and number. Remember to write down any special information you may need to bring to each meeting. It can help prevent you from forgetting something important, such as presentations, sample products or contracts.
Write a suggested restaurant list that gives several choices for lunch and dinner. Select restaurants near where you will be attending meetings or stopping.
What is a business itinerary written for? 1
A. Business contact.
B. Business meetings.
C. Business trips.
2. What does the underlined word“stop”mean? 2
A. The act of stopping something.
B. A brief stay in the course of a journey.
C. The event of something ending.
3. What can help prevent you from forgetting something important? 3
A. To write down any special information.
B. Just to remember it.
C. To ask your secretary to remind you.
4. What does meeting information include? 4
A. Phone numbers, directions, departure time, where to check in, taxi information.
B. Room number, directions to the hotel, check-in and checkout times.
C. The name of organization, time, address, and a contact name and number.
5. Which statement is TRUE according to the passage? 5
A. It.s unnecessary to include detailed information in a business itinerary.
B. Complete hotel information should be provided.
C. You can select any restaurants without considering its location.
Do you, sometimes, need to go to meet some visitors at the airport? What should you
do when you meet them? What should you talk about? On their arrival, you should pay
attention to the following points:
e Going up to meet the visitors
e Asking about their journey
e Helping with their luggage
When going to the visitors and making introduction at the airport, you should remember
that the person of less importance, regardless of gender, is introduced to the person of
greater importance and the visitor is always more important than anyone in your
organization. The introduction is usually followed by a brief and firm handshake.
To break the ice, after introduction, you can ask about their journey, like: "Did you
enjoy your journey?" "How was your trip?" etc. If you want to be more friendly and
helpful, you may offer to take the luggage.
When you get to the hotel, accompany your visitors to the hotel front desk and help
them with the check-in. After check-in, ask a bell boy to help carry the luggage.
When your visitors have settled down, discuss the schedule with them to see if there
might be any changes. If there are changes, don.t forget to let the related persons know.
26. When making introductions, you should introduce the visitor in your organization
first according to the passage.
27. The introduction is usually followed by a brief and firm handshake.
28. It is not friendly to ask about the visitor.s journey.
29. If you want to be more friendly and helpful, you.d better help carry the luggage.
30. You should discuss the schedule with the visitors before they.ve settled down.