出自:国家开放大学-管理英语4

Job Titles:Top managers 1.Technical skills 回答 2.Human skills 回答 3.Conceptual skills 回答 4.motivation to manage
Job Titles:Middle managers 1.Technical skills 回答 2.Human skills 回答 3.Conceptual skills 回答 4.motivation to manage 回答
Job Titles:First-line managers 1.Technical skills 回答 2.Human skills 回答 3.Conceptual skills 回答 4.motivation to manage
Job Titles:Team leaders 1.Technical skills 回答 2.Human skills 回答 3.Conceptual skills 回答 4.motivation to manage 回答
got behind 选择一项: 对 错
lacked money 选择一项: 对 错
got slack on their work 选择一项: 对 错
didn.t have enough work-hands 选择一项: 对 错
did not connect with the German colleagues 选择一项: 对 错
were low efficiency in communication 选择一项: 对 错
worked flexibly 选择一项: 对 错
had to work in the office 选择一项: 对 错
Managers should be aware of challenges and predict future conditions in business. 回答
Managers should adjust their plans when conditions change.
Managers should manage employees including their leaves, payments, allowances and much more. 回答
Managers should pick out activities and put them into different categories, then assign these activities to teams or individual staff, and authorize them. 回答
Managers should know what the obstacles are that keep the company from achieving its goals. 回答
Managers should make right man perform his own functions in right position. 回答
Managers should point out a right way to work for the staff. 回答
Managers should supervise employees and their work. 回答
gave too much pressure for faster performance in personnel selection.
Every organization should have only one 回答 plan, one set of overriding goals.
Pay and rewards should 回答 each person.s efforts and, more important, each person.s contribution to the organization.s goal.
Orders and instructions should 回答 from the higher manager to the lower one. Formal communications and complaints should 回答 in the same channel.
If employees are treated unfairly, it may 回答 dissatisfaction and conflict among employees.
为图片匹配相应的沟通方式名称。 答案 1 答案 2 答案 3 答案 4 答案 5 答案 6
tone 选择一项: A. Non-Verbal Communication B. Verbal Communication
voice 选择一项: A. Verbal Communication B. Non-Verbal Communication
touch 选择一项: A. Non-Verbal Communication B. Verbal Communication
Alison and Sean attended the meeting together. 选择一项: 对 错
Alison has a communication problem with Sean. 选择一项: 对 错
Sean thinks Alison is not a good employee. 选择一项: 对 错
Alison doesn.t agree with Sean.s suggestion dealing with John. 选择一项: 对 错
What is the main contribution to the latest problem according to Cathy? 选择一项: A. Too much training. B. Very little concentration. C. Frequent absence.
What does the boss propose to solve the problem? 选择一项: A. To have someone to do Cathy.s job when she.s away. B. To replace Cathy with a team member. C. To cut off some training.
Who has caused some problems amongst the team in the past? 选择一项: A. Frank. B. Cathy. C. Gary.
Which of the following statements about Cathy.s boss is NOT TRUE? 选择一项: A. She identifies the problems and offers her solution to Cathy. B. She leaves all the problems to herself. C. She doesn.t blame Cathy for the current problems of her team.
Observation is as important as communication when you want to know what people really think. 选择一项: 对 错
根据下方的描述选择对应的沟通方式。 1. a written or printed message to a person or group, usually sent by mail in an envelope 答案 1 2. the writing, sending, and receiving of messages electronically 答案 2 3. a list or program of things to be done or considered 答案 3 4. a facility enabling participants in distant locations to take part in a conference electronically 答案 4 5. a display that shows notices, advertisements, bulletins, etc 答案 5 6. an internal document that is generally short, focuses on a single topic, reports information, makes a request, or recommends future action 答案 6 7. the telephonic transmission of scanned-in printed material 答案 7 8. an official record of the proceedings of a meeting
Confirming reception of the sent messages means ____________. 选择一项: A. the messages are correctly understood. B. the messages are sent to the right receivers. C. the messages are correctly written.
Chinese Whispers is ____________. 选择一项: A. a game to pass message around in a whisper B. the fact that Chinese people who don.t normally talk very loudly C. a person who whispers in Chinese
Allocative failure does NOT happen when ____________. 选择一项: A. the right information goes to the right place B. the correct information is not received by the right person C. a company gathers false information
Which of the following cases belongs to human failure? 选择一项: A. Increasing customer complaints. B. Adequate communication between departments. C. Decreasing creativity across departments.
为下方图片匹配相应的团队合作的词汇。 答案 1 答案 2 答案 3 答案 4 答案 5 答案 6 答案 7 答案 8
(英译汉)下面的句子描述的是优秀团队中的哪些成员。   1. Team Leader: A team leader is the heart of the team. He / She guides the way for the rest of the group. 回答 2. Team Maven: All strong teams need individuals who are highly focused on knowledge — both acquiring and sharing it. 回答 3. Team Realist: While enthusiasm and soaring imaginations are indeed important qualities for teams to possess, it.s also imperative for groups to be grounded in reality. 回答 4. Team Communicator: When situations get a little stressful or tense, communicators serve as bridges between the various members. 回答 5. Team Supporter: If a team encounters a tough obstacle, it.s the job of the most passionate person to see the bright side of it — and then figure out how to use it. 回答
The 35 employees who had come together for a team building event were young, smart and passionate. 选择一项: 对 错
Most of the 35 employees were good solution sharers and knew well about teamwork. 选择一项: 对 错
The place of this team building event was not a normal cafeteria. 选择一项: 对 错
There were many filled balloons in the cafeteria. 选择一项: 对 错
All the employees attending the team building event had two chances to blow up a balloon. If the balloon blasted twice, they failed. 选择一项: 对 错